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13 Eslington Terrace, Newcastle upon Tyne NE2 4RJ, UK – 0191 281 5976
Very positive experience to date. Great advice received. Welcoming helpful and friendly team from reception to treatment
77 Elmfield Rd, Newcastle upon Tyne NE3 4BY, UK – 0191 285 1150
Outstanding customer care and results are the reasons I can unreservedly recommend Kelvin Lodge. After making the decision to improve my smile with braces, I made appointments with various practices and felt after meeting with Dr James Bough that I had found a lovely establishment with plenty of friendly staff and a dental professional who would make every effort to create the smile I wanted. In addition to the skill and knowledge of Dr Bough, I felt at ease during every visit due to the friendly manner of dental nurse Nicole Assimacopoulos and the welcoming reception staff. Although clearly a busy practice, there was always someone available to answer the phone if I needed to call and to assist me when I arrived. Whilst location isn’t the primary reason to choose a practice, it was enjoyable to visit such a lovely house in its well-kept grounds. I opted for tooth coloured fixed braces for both the upper and lower arch and my treatment lasted a total of around five months. During this time, only one bracket came loose and after a panicked call to the emergency number, Dr Bough called me straight back and put my mind at ease with information about what to expect and offered to make an emergency next day appointment to reattach the bracket. A lot of my friends have asked me about braces and my experiences and I would say that for me, the best part of completing the 6 Month Smile is that I no longer have to worry about the angle of a camera or think about how to smile so that my teeth are hidden. My friends always question the same thing: the price. It’s one of those ‘big expenditures’ in life and whilst not as restrictive as buying a car or saving for a deposit on a house, it’s certainly a big commitment. I was pleasantly surprised to find that my treatment plan included professional whitening and the filling of some chipped teeth at the extremely reasonable quote I’d been given which was a welcome bonus. It’s my belief that if more people knew they were paying for ‘a perfect smile’ with all the extras that’s needed to make that happen as opposed to ‘a brace’ then it would be easier to see why the expenditure is worthwhile. And it really is worthwhile. My smile has gone from being the thing I hid to being the first thing people compliment me on and I now look forward to smiling in photographs.
67 High St, Newcastle upon Tyne NE3 4AA, UK – 0191 213 2001
Ian Chandler is a very good dentist. He is very friendly and good at putting one at ease. He is very thorough and explains everything he is doing before he does it. His nurse Lois is very kind and friendly. The receptionists are polite, friendly and welcoming. I highly recommend this practice.
I was quite nervous about attending my appointment, as haven't been to a dentist in a number of years. It was very easy to register and book online, and the reception/dental nurses were friendly. The dentist I saw, Ian, was lovely - he explained a few things very clearly and helpfully. Only wish I had registered sooner.